FlipFit operates this store and website to provide you with a curated streetwear shopping experience. This Privacy Policy describes how we collect, use, and disclose your personal information.

By using our services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information.

Personal Information We Collect

We may collect the following categories of personal information:

• Contact details — name, address, billing address, shipping address, phone number, email address
• Financial information — credit card, debit card, payment details, transaction history
• Account information — username, password, preferences, settings
• Transaction information — items viewed, cart contents, purchase history
• Communications — customer support inquiries, emails, messages
• Device information — IP address, browser type, device info, unique identifiers
• Usage information — how you interact with our website

How We Use Your Information

We use your personal information for:

• Provide services — process payments, fulfill orders, ship products, manage your account
• Marketing — send promotional emails, show targeted ads (you can opt out anytime)
• Security — detect fraud, protect your account, secure transactions
• Communication — customer support, order updates, respond to inquiries
• Legal compliance — respond to legal requests, enforce our terms

How We Share Your Information

We may disclose your personal information to:

• Shopify — our e-commerce platform provider
• Service providers — payment processors, shipping companies, analytics tools
• Marketing partners — for advertising and promotional purposes
• Legal authorities — when required by law

Cookies & Tracking

We use cookies and similar technologies to improve your experience, analyze traffic, and personalize content. You can manage cookie preferences through your browser settings.

Your Rights (GDPR)

If you are in the European Union or UK, you have the right to:

• Access — request a copy of your personal information
• Delete — request deletion of your personal information
• Correct — request correction of inaccurate information
• Portability — request transfer of your data
• Object — object to processing for marketing purposes
• Withdraw consent — withdraw consent at any time

To exercise these rights, email us at flipfit.store.it@gmail.com.

Data Retention

We retain your personal information as long as necessary to provide our services, comply with legal obligations, and enforce our agreements. Order and payment data is retained for 10 years as required by Italian tax law.

Security

We use industry-standard security measures to protect your information. However, no method of transmission over the internet is 100% secure.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices.

Children's Privacy

Our services are not intended for children under 16. We do not knowingly collect personal information from children under 16.

International Transfers

Your information may be transferred to countries outside the EU, including the United States (where Shopify is based). We use Standard Contractual Clauses to ensure adequate protection.

Changes to This Policy

We may update this Privacy Policy from time to time. We will post the revised policy on this page and update the "Last updated" date.

Contact Us

Email: flipfit.store.it@gmail.com

Phone: +39 353 395 5038

Address: Via Madonnetta 66, Montecchio Maggiore, VI, 36075, Italy

FlipFit is the data controller of your personal information.